Everyday Care
  • Dust mop, sweep and/or vacuum the floor regularly to remove any particles that could scratch the floor.
  • WARNING: Vacuums with beater bar or power rotary brush head should never be used on wood flooring.
  • Use a microfiber mop for dust mopping. Pay close attention to mop head. Once soiled, replace with a fresh one. Launder soiled mop heads without fabric softener. Fabric softener residue may cause streaking on the floors.

Simple Repairs

  • Never damp mop wood flooring unless covered by Wet Resistance Warranty or greater wet warranty.* If flooring product allows, occasionally damp mop with water only.
  • Never wet mop wood flooring unless covered by Waterproof or Warranty.* If flooring product allows, occasionally wet mop with water only, using a well wrung-out mop.
  • If needed, use 1 cup of vinegar per gallon of water or 1/3 cup non-sudsing ammonia per gallon of water.
  • Never steam mop wood flooring unless covered by Steam Mop Warranty.*
  • Flood mopping is never recommended since mop water may damage flooring and leave spots.
  • Do not pour liquid directly on the floor or use an excessively wet mop.
  • Do not allow liquid to puddle or leave moisture standing on the floor.
  • Allow floor to dry completely before replacing interior mats.

Stain Removal

  • Remove spills promptly. Do not allow topical moisture to remain on the floor.
  • Immediately use an absorbent cloth to remove as much of the liquid as possible.
  • Mist a clean microfiber cloth with a recommended cleaner, if needed, and rub the area, working from the outside of the area toward the center.
  • Take care to wipe the surface thoroughly.
  • Do not allow liquids to stand or remain on the surface of the flooring to reduce spotting.

Products and Tools to Avoid:

  • Do not use oil soaps, wax, detergents, abrasive cleaners, polishes, or other household products to clean the floor.
  • Vacuums with beater bar or power rotary brush head should never be used on wood flooring.
  • Never use power scrubbers to clean the floor.
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